Netconn Technology is a Managed Service Provider (MSP) IT Consulting firm that specialises in helping small and medium businesses manage their computer networks and IT needs. Our aim is to help our customers grow, by using technology to their advantage.
We are able to help from the planning stage through to hardware purchasing and rollout. We can also help by working with an existing system and finding its potential.Enquire Now
Netconn was started back in 1996, but became a company in 1998. The name Netconn is short for NETwork CONNections. Over the years, the services provided by Netconn has grown to not only include network support, but also corporate help-desk and managed services along with a full suite of technology consulting and support.
In the mid 2000’s, Netconn expanded again becoming The Netconn Group, with Netconn Technology taking over the consulting area, and Netconn Automation looking after home and business automation services.
We now have clients around the world, but Brisbane is our home base, with our main office being close to Howard Smith Wharves (a wonderful client) on Brunswick Street, Fortitude Valley.
We have a really simple pricing scheme. We offer clients unlimited support for a set fee each month. This can bundle internet, managed servers, firewalls, rented hardware, networking and wireless equipment.
Everything you need for a network, is all managed and cared for by us. Nothing for you to do.
For those clients that simply cannot fit into this model, we charge an ad-hoc fee as well. Our hourly rate is the same for onsite, remote and ad-hoc services. We bill in 30-minute increments, with a minimum of one hour for onsite work, or 30 minutes for remote support.
There is no travel charge in the CBD, and normal hourly rates apply for travel outside of CBD areas. Parking will be charged if required.
There is no charge to clients for phone support and no additional costs for out-of-hours support that we deem necessary.
The pricing for services such as file recovery is listed on the corresponding pages.
Currently, our On-Demand standard hourly rate is $160 per hour.
All pricing is ex GST unless specified.