From August 1, clients who do not have a Managed Services contract or clients under contract with a set rate, will have an hourly rate increase. This will also apply to hours worked outside of contracted or included hours.
We have only had two standard rate rises over the last 10 years at Netconn, but as most businesses understand, costs have been driven up dramatically in recent times.
This increase will see most ad-hoc hours rise by $10 per hour, excluding GST. Our standard rate per hour will be $160 per hour, ex GST billed in 30-minute increments with a one-hour minimum for onsite work. Work that is not onsite or remotely done (e.g. Cloud based work) will be billed in 15-minute increments to reduce the cost for small tasks.
If you have a discounted rate, it will rise by at least $10 per hour, but will be less than our standard hourly rate listed above.
Microsoft have also increased the cost of their 365 products by up to 25% which is their first price increase in many years. The new prices, depending on the product, will be shown on your invoices over the next few months as Microsoft increases the prices to us.
If you have any questions or wish to discuss this further, please email firstname.lastname@example.org or call 1300 638 266 and speak to Loren about this.